Privacy Policy and Policies

Respecting your privacy is our credo.

In creating SOS Mobile, we wanted to offer our services while keeping in mind a set of strong principles of confidentiality. SOS Mobile provides, among other things, a service for sending and receiving alert messages intended to warn rescue operations; Message reception services, advertising images and multimedia messages on awareness raising.Our privacy policy helps us explain our information practices (including messages). For example, we present the information we collect and the impact it has on you. We also explain the steps we take to protect the confidentiality of your personal information.
This Privacy Policy («Privacy Policy») applies to all of our applications, services, features, software and websites (collectively referred to as «Services»).
Please also refer to the SOS Mobile Terms of Service («Terms of Use») below which describe the terms and conditions governing your use of our Services.

Information we collect

SOS Mobile receives or collects information when we operate and provide our Services, including when you install, access or use the Services.

Information you provide

Your Account Information

You provide your mobile phone number to register and have access to our application. You regularly provide us with the telephone numbers of the contacts to be notified in case of disasters. You confirm that you are authorized to provide us with these numbers. You can also add other information about your account, such as your personal information (health status). We keep your data exchanged with the Supervisor to ensure a restore of your conversations and ensure us that you have good advices from the Supervisor. We also offer encryption of your data during exchanges with our servers and with supervisors. End-to-end encryption means that your messages are encrypted to protect them so that they are not read by us and third parties.

User Support

You may provide us with information about your use of our Services, including copies of your messages, and how we may contact you to provide appropriate user support. For example, you can rate the application or send us an e-mail (via the contact form on our website) containing information about application performance or other issues.

Automatically collected information

We collect certain information automatically during the performance of our Services.

Usage and log file information

We collect information about services, diagnostics and performance. This includes information about your activity (such as how you use our Services, how you interact with others using our Services, etc.) and log files, as well as incident logs and reports , Website and performance.

Device information and connection data

We collect device-specific information when you install, access, or use our Services. This includes information such as the device model, operating system information, browser information, IP address, mobile network information, including phone number, and user IDs. The device. We collect location information from the device if you use our location features.


We use cookies to operate and provide our Services, in particular to provide our Services on the web, to enhance your experience, understand how our Services are used and personalize our Services. We may also use cookies to understand which pages of questions / answers are most popular and contain relevant information about our Services. In addition, we may use cookies to remember your choices, such as your language preferences, and to customize our services. Learn more about how we use cookies to provide you with our services.

Use of data

We use all the information we have to help us exploit, provide, improve, understand, customize, support and market our Services.

Our Services

We operate and provide our Services, which includes providing user support and improving, correcting and customizing our Services. We understand how people use our Services, and we analyze and use the information we have to evaluate and improve our Services, research, develop and test new services and features, and perform troubleshooting activities. We also use your information to respond when you contact us. We use cookies to operate, provide, enhance, understand and customize our Services.

Protection and security

We perform an audit of accounts and activities, and ensure security through as well as outside of our services. We may, for example, examine any suspicious activity or breach of our Terms of Use and ensure that our Services are used legally.


We communicate with you about our Services and Features, and tell you about our terms and policies and important updates. We may send you advertisements for our Services and those of the Companies or Companies that lease our platform dedicated to advertisements. For this purpose, we may authorize third-party advertising banners on SOS Mobile.

Commercial Messages

We will allow third parties such as companies to communicate through our platform on their services and products. The messages you might receive containing marketing might contain an offer for something that might interest you.

Account information

Your first and last name, profile photo, number and names of people to be notified in case of emergency can be consulted by anyone who uses our Services to assist you, although you can configure your Settings to manage certain information accessible to other people. Your health information, however, remains confidential and can only be accessed by medical doctors.

Third Party Suppliers

We work with third-party vendors to help us operate, deliver, enhance, understand, customize, support and commercialize our Services. When we transmit information to third-party providers, we request that they use your information in accordance with our instructions and conditions or with your express permission

Managing your information

If you want to manage, modify, limit or delete your information, we allow you to do so with the following tools:

Service Settings

You can change your Service settings to manage certain information that is accessible to others.

Changing Your Personal Information

You must change your mobile phone number using our built-in number change feature and transfer your account to your new phone number. You can also change your name and profile picture, as well as your personal information (people to be warned, health history, ...) at any time. :

Law and Protection

We may collect, use, store and transmit your information if we believe in good faith that it is necessary, within reasonable limits, to:
respond to legal proceedings or governmental requests in accordance with applicable laws or regulations;
enforce our Terms of Use and any other applicable conditions or policies, including those for possible violations;
detect, investigate, prevent and treat fraud and any other illegal activity or technical or safety problems;
protecting the rights, property and security of persons.

Policy Updates

We may change or update our Privacy Policy. We will send you a notice of changes to this Privacy Policy, if applicable, and will update the «last modified» date at the top of this Privacy Policy. By continuing to use our Services, you confirm your acceptance of our Privacy Policy as amended. If you do not agree with our Privacy Policy, as amended, you must stop using our Services. Feel free to review our Privacy Policy from time to time.

Contact us

If you have any questions about our Privacy Policy, please contact us. Tokoin Kodomé Rue ATIKEM, opposite the former brigade for minors (+228 22 40 51 41/93 13 85 91)

Copyright Regulations Intellectual Property Rules: Your Copyright and Trademark Rights

To report a copyright infringement and to request that SOS Mobile remove any content that violates these rights, please send us a full complaint of copyright infringement by e-mail to info@dashmake.com or by completing our contact form on our website.

Trademark Rights

To report a trademark infringement and request SOS Mobile to remove any content that does not comply with the trademark rights that it is hosting, please send us a full complaint about infringement of trademark rights by e-mail to info@dashmake.com or by filling out our contact form on our website (including all the information listed below).

What should you include in your claim to SOS Mobile regarding copyright and trademark rights?

Please include all of the following information in your claim to SOS Mobile regarding copyright and trademark rights:
Your full details (name, surname, postal address and telephone number) Please note that we usually communicate your information, such as your name and e-mail address (if provided), your company name or The owner of the rights concerned, and the content of your complaint to the person you are reporting. You can give us a professional e-mail address on which you wish to be contacted. A description of the work of copyrights or trademark rights that you claim to be breached. A description of the content hosted by our Services that you declare as an infringement of your copyright or trademark rights. Sufficient information that will allow us to locate the document in our Services. A statement that:
You believe in good faith that the use of the copyrighted or trademarked content described above is not authorized by the copyright owner in the manner in which you make your claim. Trademark rights, its agent, or the law; the information in your claim is correct; And you declare under penalty of prosecution that you are the owner or authorized to act on behalf of the owner of a copyright or proprietary trademark right allegedly infringed. Your electronic signature or physical signature.

This field was not completed correctly

This field was not completed correctly

Password forgotten?

This field was not completed correctly

This field was not completed correctly

Lost your password? Please enter your email address. You will receive a link to create a new password.

This field was not completed correctly

Back to login