First, it is important to activate your GPS (Settings> Location> Activate) and allow the application to retrieve your location. It is also important, for reasons of accuracy and speed, to set the location mode to «High Accuracy» (Settings> Location> High Accuracy Mode). After all these configurations, you can fully use SOS Mobile. The SOS call is presented as an «SOS» button at the top to be pressed. By pressing this button, you will be taken to the menu of the types of claims and their severity. Select the type of disaster you are facing and you will see a timer that will tell you the time to cancel your SOS call. After total countdown of the timer, you will no longer have the possibility of cancellation and the signal will be sent to rescue. Throughout this process, you may encounter problems that will be explained by error messages. Here are the possible error messages you might have:
Unreachable server: This indicates that your device is not connected to the Internet. You should connect to the internet and restart the application.
Can not recover your location: This message informs you about the unavailability of your GPS coordinates. You must activate your GPS (Settings> Location> Activate) and allow the application to retrieve your location. It is also important, for reasons of accuracy and speed, to set the location mode to «High Accuracy» (Settings> Location (or position)> Mode> High Accuracy)
Failed signal sending: This signals that signal sending has failed. This problem can occur when the recovery of your GPS coordinates has failed or when you are not connected to the Internet. If the signal is successfully sent, you will receive a message indicating that the signal has been acknowledged. This message will persist until the rescue receives the signal and answers you.
This feature allows you to initiate an instant chat with the first aid agent from the base as a witness or victim. It is an exchange of text messages, images and soon videos between a witness or a victim and the supervising agent for a more precise and concise description of the condition of the disaster. With this feature, as a witness, you will be able to receive first aid advice and techniques from the supervisor to the attention of the victim before the arrival of relief.
This allows you to inform about your personal information (civility, state of health: blood grouping, hereditary diseases, infections present, physical persons to be warned in the event of an accident etc ...). Your vehicle registration numbers will help witnesses and rescuers access this information quickly to help you in the event of an accident. Do not worry, your data is protected and secure. Only first-aid workers have the right to access your secret information such as the diseases you suffer from, your blood type, etc. You can also assist another person by searching for his license plate via this module.
As its name suggests, it is a module that allows you to train on how to issue signals to rescue authorities in order to be ready on the day of a real disaster. To perform a simulation: Watch carefully the disaster image that is presented to you. Then press the green button «Launch an SOS» to start the corresponding SOS signal or press the blue «Change disaster type» button to change the type of disaster. After pressing the green SOS signal launch button, you will see a page similar to the normal SOS launch. Press the SOS button at the top and select the signal corresponding to the disaster that was presented to you in the image.
This module allows you to receive notifications about sensitization, calls for action in the event of epidemic alerts, terrorism, danger zones, floods, violent storms and many others.
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It consists of three sub-modules:
About: This section tells you about the company (Dashmake) that designed the application and allows you to rate the application on the repositories (Google Play, AppStore).
Guide: This sub-module contains a user's guide for the SOS Mobile application.
Conditions and Terms : This provides information about the conditions to be met when using the application.
This module allows you to set up your account and set the language and time settings for canceling an SOS call.